UK Delivery.
CHRISTMAS DELIVERY
Please note that I will be taking some time off over the Christmas period and therefore will be out of office from
Monday, 22nd December, and will return on Monday, 5th of January 2026.
Please see last dates to place your orders, thank you so much!
Standard Delivery
TUESDAY 16TH DECEMBER
Express Delivery
FRIDAY 19TH DECEMBER
Order by Tuesday, 16th of December for standard delivery and order by Friday, 19th of December for express delivery in time for Christmas.
Thank you so much from the bottom of my heart for your love and support towards my little brand this past year. It honestly means everything! We can't wait to share some absolutely sensational pieces with you next year. Until then, I wish you the most magical Christmas & New Year!
with love,
Charlotte x
THE ROYAL MAIL
Complimentary delivery on all orders £500 or more and your package will be sent using our Standard delivery method.
Standard Delivery - £5
48 hour tracked & traced
Items will be sent via The Royal Mail
Signature required
Tracking will be provided within your dispatch email
2 - 3 business days (aimed delivery)
Delivery times are estimates and start from the date of dispatch
Please Note: orders placed over weekends will be posted out on a Monday
Express Delivery - £10
24 hour tracked & traced
Items will be sent via The Royal Mail
Signature required
Tracking will be provided within your dispatch email
1 - 2 business days (aimed delivery)
Delivery times are estimates and start from the date of dispatch
Please Note: orders placed over weekends will be posted out on a Monday
UNDELIVERABLE PARCEL(S)
If you're unable to take delivery of your parcel from The Royal Mail then a delivery card will be left and/or an email will be sent for you to arrange redelivery / collection. Your parcel(s) will be held for a defined period of time, if uncollected parcel(s) exceed this limit they will be returned to us as the sender. Unfortunately you will not receive a refund for any incurred handling along with the original and return shipping costs and our £5 return processing and handling fee will apply.
ALL DELIVERIES
Delivery times are estimates
and start from the date of dispatch
Please note we do not dispatch on
Weekends or Bank Holidays
Weekend Delivery - All orders placed over weekends will be posted out on a Monday
We cannot deliver to PO Box addresses or On-Forwarding agencies -
orders to these may be subject to cancellation.
A signature will be required upon receipt. If you're not around to take delivery of your parcel, The Royal Mail will leave a note or send you an email with further instructions for you to follow to arrange redelivery/collection at a time that suits you. Please do not refuse delivery, refused deliveries unfortunately will incur the cost of the original delivery and return cost and our £5 return processing and handling fee will apply. Studio by Charlotte do not accept liability for any delivery instructions issued to the delivery company by the customer. We recommend you use a delivery address where there will be someone to receive and sign for the delivery. If you leave instructions requesting a parcel to be left in a different location such as a "safe place" we cannot accept responsibility if you fail to receive your parcel.
When placing your order please ensure that you give your correct address for delivery since we cannot be held responsible for an incorrect address given at the checkout.